Resident Survey

Resident Survey

As a resident of an area served by the NC Ferry Division, please take a moment to provide responses to the following questions which will assist us in planning for the future.

1. As a resident, please indicate which ferries you use most often. (select all that apply)
Currituck / Knotts Island
Hatteras / Ocracoke
Hatteras / Ocracoke Express Passenger Ferry
Swan Quarter / Ocracoke
Cedar Island / Ocracoke
Bayview / Aurora
Minnesott / Cherry Branch
Southport / Fort Fisher
Select a response
2. For what purpose do you typically use the ferry system? (Select all that apply)
Travel to / from work
Travel to / from school
Errands/shopping
Medical Appointments
Non-commute work-related travel
Recreational activities
Visit family or friends
Vacation
Other
Select a response
3. How frequently do you use the ferry system?
I have never used it.
1-12 times per year
1-4 days per month
1-2 days per week
3-4 days per week
5 or more days a week
Select a response
4. Do you think the current ferry schedule accommodates your needs?
Yes, I have sufficient choices in departure times
No, I feel more departure times are needed
No, I feel departure times should be adjusted
I am unsure
Select a response
5. On occasion the Ferry Division removes vessels from service for maintenance or in response to urgent needs on other routes. This often goes unnoticed but can impact the customer. Has a change in vessel ever caused a disruption to your trip?
Yes - it has disrupted my travel
No - it has not disrupted my travel
Select a response
6. If the ferry hadn't been available today, would you have still made your trip?
Yes, I would have made the trip
No, I would not have made the trip
Select a response
7. What type of amenities would you like to see on the ferry? (Select all that apply)
Alcohol sales
Additional vending/concessions
Wifi
Bike rack
TV with informational content
Satellite TV
Better seating accommodations
Charging ports for phones and other devices
Electric vehicle charging port
Select a response
8. Have you encountered any maintenance issues on the vessel or at the terminal recently?
Restroom Facilities
Vending Area
Seating Area
Visitor Center
Entryway/Foyer
Other
Select a response
9. How would you describe your interaction with ferry staff at the terminal and on the vessel?
Overall positive
Overall negative
Neither positive or negative
No Interaction
Select a response
Would you like to be added to our email list for periodic updates on our plan?

The following questions are voluntary and are only used to assist us to better tailor our future outreach methods.


 

What is your age?
Under 18
18-25
26-35
36-45
46-55
56-65
66-75
Over 75
I prefer not to answer
Select a response
What is your race/ethnicity?
White
Black or African-American
Hispanic, Latino, or Spanish
Asian
American Indian or Alaska Native
Native Hawaiian or Other Pacific Islander
Other
I prefer not to answer
Select a response
What is your gender?
Male
Female
Prefer not to answer
Select a response
What is your highest formal education level?
High School/GED
Some College
Associate's Degree
Bachelor's Degree
Graduate or Professional Degree
Prefer not to answer.
Select a response
Please enter you home zip code.